Privacy policy

1. Data Collection

NK Skin Collection collects personal information (e.g., name, email, address) to process orders, improve the website, and provide customer support.

2. Data Protection

Your data is securely stored and not shared with third parties except for payment processing and shipping purposes.

Customer Rights:

You may request to access, update, or delete your personal data by contacting info@nkskincollection.com

3. Cookie Policy

Cookies Used:

This website uses cookies for analytics, marketing, and functionality. By using the site, you consent to cookie use.

Cookie Preferences:

Users may manage their cookie settings via their browser or the cookie preferences tool on the website.

4. Shipping Policy

Processing Times:

Orders are processed within 10 days, excluding weekends and public holidays.

Shipping Costs:

Flat-rate or calculated shipping fees are displayed at checkout.

Tracking:

Customers will receive tracking information upon dispatch of their order.

5. Refund and Return Policy

Defective or Damaged Products:

Contact us within 5 days of receipt with evidence of damage or defects to initiate a return or refund.

Non-Returnable Items:

For hygiene reasons, opened or used skincare products cannot be returned.

Refund Timelines:

Refunds are issued within 21 days of approving the return.

6. Disclaimer

General Disclaimer:

NK Skin Collection products are designed for external use only. Customers should perform a patch test before use to check for any adverse reactions.

Results:

Results may vary based on individual skin types and conditions.

Medical Disclaimer:

Products are not a substitute for medical advice or treatment. Consult a healthcare professional if you have skin conditions or allergies.

7. Compliance

Regulatory Compliance:

All products are registered with the Dubai Municipality Montaji System and comply with UAE cosmetic product regulations.

Customer Support:

For inquiries, please contact info@nkskincollection.com. Our team will respond as soon as possible.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

9. Force Majeure

NK Skin Collection shall not be held liable for delays or failure to fulfill obligations due to events beyond our reasonable control, including but not limited to acts of God, government restrictions, or disruptions in transportation or supply chains.

10. Updates to Policies

NK Skin Collection reserves the right to update these policies at any time. Customers will be notified of significant changes via email or a notice on the website. Continued use of the website constitutes acceptance of updated terms.